The On-Site Group is a forward thinking, dynamic organisation that has an enviable reputation for its quality and service delivery.
Established in 2003 The Group comprises of 1 holding company, 3 specialist recruitment businesses, and a telecommunications business offering efficient and effective business communications solutions and support.
The Group’s ethos is based on quality and credibility and in our pursuit of excellence we have attained an abundance of accreditations which are unsurpassed in our industry.
We are one of only a few recruitment businesses in the UK to achieve and operate an integrated management system that incorporates Quality, Health & Safety and Environmental (ISO 9001:2015, ISO 14001:2015, BS OHSAS 18001:2007).
Reputation is everything and the Directors of The On-Site Group believe we demonstrate this through our commitment to building relationships with our clients as well as industry governing bodies and training and quality control organisations.
THE ON-SITE ETHOS
Quality of Service is paramount
All of the businesses within The Group have been built with the same focus irrespective of market sector. We believe that any type of service provider should put the quality of their product and its back up service before any other consideration. Price will always be important, but true value for money comes from a combination of initial cost, right service first time and comprehensive support.
High quality staff are the key to success
In order to achieve our goals within the business, the key will always be our staff. Nothing can substitute well trained and highly motivated staff that believe in the company’s values and ensure that they are delivered to its clients. The fact that they are chosen for specific qualities, trained and developed to suit both the company and their own personal goals, virtually eliminates staff attrition in an industry well known for high levels of employee turnover.
Constantly measure business through quality control
and client feedback
On-going improvement through client feedback, internal audits and a genuine desire to improve is vital. This is used to ensure continuous improvement to all aspects of the business.